PB_parties_chart

READY TO BOOK?

PLANETARY


SOLAR


GALACTIC

INTERGALACTIC

PARTY QUESTIONS:

Is a deposit required?

Yes, a deposit of $100 and review of your copy of the contract is required before your party is booked.  Party contracts are visible when booking a party and are emailed when parties are booked over the phone or in person at Mission Control.  Each party host agrees to the party contract by booking and paying the deposit.

Do I have to know my head count and other options when I reserve my party?

You do not.  You Party Flight Director will call you 4-5 days in advance to confirm all the details.  All parties are considered up to the max participants.  For example, a Planetary Party can have 1 up to 15 Cadets.

Intergalactic parties can comfortably fit 75-100 children and adults.

Each party has a max number of participants. Who counts? What if I have one or two children over?

Party participants are children ages 2-12 for our birthday parties.  If you have one or two children over a Galactic party, each child is a small additional fee above the standard party rate.  We will adjust parties to different party levels (i.e. Solar to Planetary, Galactic to Solar) as needed dependent on the number of children.  Multiple changes may incur an additional fee.

Intergalactic parties can comfortably fit 75-100 children and adults.

Which party room will I be in?

Planetary, Solar, and Galactic Parties are automatically assigned to one of our two rooms based on time of booking.

Intergalactic party hosts can use both spaces as well as the bounce floor for 2 hours with only your party guests!

When can I pick up my free invites?

You will receive an e-mail from our Party Flight Coordinator within 24 hours of paying your deposit to confirm details and give you instructions for your party.

Can I bring my own goodie bags, balloons, or themed paper goods?

You can!  Basic plates, silverware, cups, and napkins are provided, but you are welcome to bring your own themed items. Goodie bags that include food/snacks/candy must be passed out at the end of the party.

Can I use my own decorations in the room?

Our rooms in decorated in a gender neutral manner with space/modern accents.  You can bring additional decorations such as signs and tablecloths, but you cannot use tape on our walls. You can bring in pull string piñatas, but any glitter, confetti, or messy decorations will require us to charge a clean up fee.

What happens if my guests or I arrive late? Can I get a time extension?

We run a tight ship with multiple parties on the weekends.  If you or your guests arrive late, we cannot extend your time.

What if I need to reschedule or cancel my party?

All changes must be made more than 21 days in advance.  Any parties that are cancelled after that time period are subject to forfeiture of the deposit.

I tried to book my party online, but it didn't work. What can I do?

If you did not complete the payment through Paypal, the time slot you selected will appear as unavailable for 1 hour.  You can try to book again after 1 hour.  Make sure if you are using a mobile phone that you click the “If using a mobile device, click here” button.  If you continue to have difficulty, please call us during open hours for assistance.

 

FOOD QUESTIONS:

Can I bring in my own food and drinks?

You can bring cupcakes or cake for Planetary, Solar, and Galactic parties.  All other outside food is not permitted for Open Bouncers and Planetary, Solar, and Galactic parties.  Our Lunar Café provides different options for different appetites if you would like to explore other options besides our pizza packages.

 

Really want to bring your own outside food or have some goodies for adults? Okay, we call uncle!  Intergalactic party hosts are allowed to choose options from the Lunar Café, our pizza guyz, or use any outside vendor of choice.  The sky’s the limit for your Intergalactic party options.

Can I order additional pizzas for the adults coming?

Absolutely!  Our Party Flight Director will contact you prior to your party to discuss how many pizzas and beverages you will need for your party.  Price information will be sent in the party guide 24-48 hours after you book your party.

If I am bringing in my own cake, do I need to bring in my own plates and napkins?

Nope!  We’ve got you covered!  We’ve also got a fridge/freezer to store ice cream!